Primalcom On-Street Parking system management solution: Enhancing Urban Parking Management with Smart Technologies
Primalcom’s On-Street Parking system management Solution integrates advanced technologies to streamline urban parking operations and improve efficiency for both city officials and drivers. From automated enforcement systems to customer-centric mobile apps, our solution is designed to address the complexities of modern urban parking and enforcement.
Key System Capabilities
1. Call Center
Primalcom’s parking management solution includes a fully operational call center that manages various parking-related tasks such as:
Verifying the legitimacy of parking violation tickets.
Coordinating the timely dispatch of law enforcement officers to address issues like unlocking wheel-clamped vehicles or responding to parking violations.
Offering a direct line for drivers to resolve disputes related to parking tickets, fines, or system malfunctions.
2. Fleet Telematics
Primalcom’s fleet telematics system offers real-time tracking and monitoring of law enforcement patrol units. This system provides the following benefits:
Fleet managers can see the exact locations of patrol units, ensuring optimal coverage of parking enforcement zones.
Up-to-the-hour data on which areas have been serviced by law enforcement, ensuring comprehensive enforcement of parking regulations.
Data on law enforcement unit productivity, including the number of violations handled and tickets issued during each patrol.
3. In-Vehicle Automated Car Plate Recognition Camera
Law enforcement patrol units are equipped with in-vehicle automated license plate recognition cameras (ALPR), which automate the process of identifying vehicles in violation of parking regulations. Key capabilities include:
The system automatically scans license plates and cross-references them with a database of unpaid parking fees and parking compounds (fines).
Officers are immediately alerted if a vehicle is found to have outstanding parking fines, enabling them to take action on the spot.
4. Mobile Apps for Customers
Primalcom’s mobile apps empower drivers by providing a user-friendly interface for managing their parking needs. The app includes:
The app’s geolocation services detect the user’s parking location, making it easier to select the right parking space and avoid penalties for incorrect input.
Drivers can pay parking fees directly through the app, using geolocation services to identify their parking spot.
Customers can settle parking compounds and wheel-clamping fees directly through the mobile app, eliminating the need for in-person payments.
5. Law Enforcement Operations
Primalcom’s solution equips on-the-ground law enforcement officers with handheld devices that integrate seamlessly with the in-vehicle ALPR system and fleet telematics. The key capabilities include:
All data from the handheld devices is synchronized in real-time with the central system, allowing for instant updates on enforcement actions and violation resolutions.
Officers can use handheld devices to issue tickets for vehicles that have unpaid parking fees or outstanding fines.
The system notifies officers of vehicles with unpaid parking compounds, allowing them to take immediate enforcement action, such as issuing a new fine or initiating a wheel clamp.
On-Street Parking Management Solution Benefits
Improved Enforcement Efficiency
Automated tools like ALPR and fleet telematics optimize law enforcement efforts, ensuring quicker identification of violations and faster resolution.
Enhanced User Experience
Drivers benefit from convenient mobile apps that allow them to easily pay for parking fees and fines, reducing the likelihood of disputes and improving compliance.
Increased Revenue for Cities
By leveraging automated enforcement and dynamic pricing models, cities can significantly increase parking revenue while improving traffic flow and reducing congestion.
Data-Driven Decision Making
The integration of real-time data allows city officials to make informed decisions regarding patrol routes, parking infrastructure, and enforcement strategies.
Reduced Operational Costs
Automation reduces the need for manual enforcement and parking meter management, saving cities on labor and equipment costs.
Primalcom Advantage
Primalcom’s On-Street Parking System management Solution combines cutting-edge IoT technology, fleet telematics, and user-friendly mobile apps to deliver a complete parking management system. From real-time enforcement tools to seamless customer payments, Primalcom provides the infrastructure to ensure smoother, more efficient parking operations that benefit both cities and their citizens.
Let Primalcom help your city take control of its parking system, enhance revenue collection, and create a better parking experience for everyone.
