Telco Operational Support System
Empowering Agile, Scalable, and Future-Ready Telco Operations
Primalcom’s Telco Operational Support System (OSS) is a next-generation, highly extensible platform designed to support end-to-end telecom network management, operations, and service delivery. Engineered for agility, interoperability, scalability, and portability, our OSS solution enables telecom providers to manage complex network infrastructures, accelerate deployment timelines, and deliver superior customer experiences while meeting regulatory requirements.
Key Capabilities
Gain a comprehensive view of your network assets, from physical infrastructure to logical connections:
- Inside and outside plant inventory
- Splicing schemas, cabinet and port-level visibility
- Parcel, duct, and fiber path management
- Network element libraries and audit trails
Transform network strategies into efficient, cost-optimized deployment plans:
- High-level FTTx/GPON design and topology
- Demand clustering and cost route optimization
- EU fund-compliant documentation and maps
- Splitter placement and design automation
Improve workforce efficiency and network reliability through intelligent field service coordination:
- Real-time task tracking and field data capture (including photos, signatures)
- SLA-based ticketing and dispatch automation
- Offline mode support and built-in mapping layers
- Network fault detection and rapid troubleshooting
Seamlessly manage your network materials across multiple warehouses and locations:
- Spare parts inventory, movement tracking, and replenishment rules
- Automated Bill of Materials (BoM) generation
- Inbound/outbound logistics and inter-warehouse transfers
- Barcode-enabled delivery and status validation
Streamline rollout and expansion with tools to plan, design, and govern your telco projects:
- Cost estimation and CAPEX/OPEX analysis
- Infrastructure leasing, consents, and documentation automation
- Framework agreements and resource scheduling
- Real-time reporting for financial, technical, and operational KPIs
Accelerate B2B and B2C service fulfilment with precision:
- Feasibility studies and network connectivity checks
- Customer appointment management and automated provisioning
- Dedicated business installation workflows with real-time updates
- Signature capture, device tracking, and installation audits
Why Choose Primalcom?
Integrated Stack
A comprehensive operational support system covering inventory, planning, operations, and service management—end to end.
Open API Architecture
Easily integrate with existing ERP, CRM, and customer portals.
Built for Scale
Proven deployments in nationwide and multi-region telco infrastructure, ensuring your operational support system can grow with your business
Backed by Experience
Supported by Primalcom’s deep domain expertise and 24/7 technical support in mission-critical operational support system environments
Use Case Highlights
- Nationwide FTTH/GPON deployment and rollout planning
- Cross-border telecom infrastructure monitoring and documentation
- Regulatory-compliant data logging and reporting for public-sector telcos
- Real-time network health dashboards and incident response automation
- Seamless field operations and SLA tracking for high-availability networks
Take Your Telco Operations to the Next Level
Primalcom’s Telco OSS solution is your strategic enabler in transforming legacy telecom infrastructure into an intelligent, future-proof network ecosystem. Whether you’re a Tier-1 provider, fiber network operator, or public sector telecom agency, our platform scales with your ambition.